Everything you need to know about playing on rabjee — from registering your account and depositing via bKash or Nagad, to understanding bonuses, cricket betting rules, and our responsible gaming tools. All answers in one place.
Welcome to the rabjee FAQ page — your comprehensive guide to the most common questions asked by players across Bangladesh. Whether you are new to rabjee and figuring out how to get started, or an experienced player with a specific question about withdrawals, bonuses, or responsible gaming, this page covers it all. Browse by category or use the table of contents below to jump directly to the section that matters most to you.
Creating a rabjee account takes under three minutes. Click the rabjee Login link in the navigation, then select the registration option and fill in your username, email address, mobile number, and a secure password. You will receive a verification code via SMS to confirm your number. Once verified, your account is active and you can proceed to KYC verification before making your first deposit.
rabjee requires a valid government-issued photo ID for KYC verification — a National Identity Card (NID), passport, or driving licence are all accepted. You will need to upload a clear photo or scan of the front and back of your chosen document, along with a selfie. Verification is typically completed within 24 hours, though most accounts are reviewed within a few hours during business hours.
The minimum age to register and play on rabjee is 18 years. This is a strict, non-negotiable requirement enforced through our KYC verification process. Any account found to belong to a person under the age of 18 will be immediately closed, and all funds will be returned. rabjee has zero tolerance for underage gambling.
You can reset your rabjee password by clicking the "Forgot Password" link on the login page and entering the email address or mobile number associated with your account. A password reset link or OTP will be sent to you. Follow the instructions in the message to create a new password. If you do not receive the reset message within five minutes, check your spam folder or contact our 24/7 live chat support.
No — rabjee permits only one account per person, per household, and per device. Creating multiple accounts is a violation of our Terms and Conditions and will result in all associated accounts being suspended and any winnings forfeited. If you have accidentally created a duplicate account, please contact our support team immediately so we can resolve it without penalty.
To permanently close your rabjee account, contact our 24/7 support team via live chat or email and submit a closure request. Before closing, ensure your account balance is zero — withdraw any remaining funds first. If your reason for closure is related to problem gambling, we strongly recommend activating self-exclusion instead, which provides additional safeguards and prevents you from opening a new account during the exclusion period.
bKash deposits on rabjee are credited to your account almost instantly — typically within one to three minutes of a successful bKash transaction. If your deposit has not appeared after ten minutes, check your bKash transaction history to confirm it completed successfully, then contact rabjee support with your transaction ID and our team will resolve it within the hour.
The minimum deposit amount on rabjee is ৳200 BDT, regardless of which payment method you use. This applies to bKash, Nagad, Rocket, Upay, and bank transfers. There is no maximum deposit limit imposed by rabjee itself, though your bank or mobile financial service provider may have their own daily transaction limits that apply.
rabjee does not charge any fees on deposits made through bKash, Nagad, Rocket, or Upay. Your deposited amount is credited to your account in full. Note that your mobile financial service provider may apply their own transaction fees on their side — for example, bKash charges a send-money fee that is deducted from your bKash wallet, not by rabjee.
The minimum withdrawal amount on rabjee is ৳500 BDT. Withdrawals below this threshold cannot be processed. There is no maximum single withdrawal limit for verified accounts in good standing, though very large withdrawals may be subject to a brief additional review for security purposes. Always ensure your account is fully KYC-verified before requesting a withdrawal to avoid delays.
Nagad withdrawals from rabjee are typically processed within 30 minutes to 2 hours for fully verified accounts. During peak periods or if a manual security review is triggered, processing may take up to 24 hours. rabjee processes withdrawal requests around the clock, so there is no need to submit during office hours. You will receive a notification when the funds have been sent to your Nagad account.
For security reasons, rabjee requires withdrawals to be made to the same bKash, Nagad, or Rocket account registered on your player profile. Withdrawing to a different number or account not verified under your name is not permitted. If you need to update your registered payment account, contact support with valid proof of ownership of both the old and new accounts.
To bet on BPL (Bangladesh Premier League) matches on rabjee, navigate to the Cricket section from the main menu. Select the BPL tournament from the list of available competitions, then choose your match. Available markets include match winner, top batsman, total runs, and live in-play options. Select your bet type, enter your stake in BDT, review the odds, and confirm your bet slip.
rabjee offers a wide range of casino games including slots from providers such as Pragmatic Play, NetEnt, and Microgaming; live dealer tables featuring Baccarat, Roulette, Blackjack, and Teen Patti powered by Evolution Gaming and Ezugi; crash games including Aviator by Spribe; and table games such as Andar Bahar. The full game library is accessible from the rabjee Casino section of the site.
Yes — rabjee is fully optimised for mobile play directly through your smartphone browser, with no app download required. The platform works on Android and iOS devices and adapts to any screen size. Simply visit rabjee.biz in your mobile browser, log in, and your full game library, betting markets, and account management tools are available exactly as on desktop.
The RTP (Return to Player) percentage on rabjee slot games varies by title and provider, but most slots in our library have published RTPs between 94% and 97%. High-RTP titles from providers like NetEnt and Pragmatic Play regularly exceed 96%. You can find the RTP for any individual game in that game's information or paytable screen. rabjee does not modify RTPs set by the game providers.
All games available on rabjee use certified Random Number Generator (RNG) technology provided by reputable international game studios. Game outcomes are statistically random and cannot be manipulated by the platform. rabjee partners exclusively with established providers such as Pragmatic Play, Evolution Gaming, Spribe, and NetEnt, all of whom undergo regular third-party audits for fairness. We are committed to transparent, fair-play gaming for every rabjee player.
rabjee offers a welcome bonus for new players upon their first deposit. The specific bonus amount and match percentage are displayed on the promotions page at the time of your registration — bonus terms vary and are updated periodically. All welcome bonuses on rabjee come with clearly stated wagering requirements, eligible games, and expiry dates. Always read the full bonus terms before opting in.
A wagering requirement (also called a playthrough requirement) is the number of times you must bet the bonus amount before any winnings derived from it can be withdrawn. For example, if rabjee gives you a ৳1,000 bonus with a 20x wagering requirement, you need to place a total of ৳20,000 in qualifying bets before that bonus converts to withdrawable cash. Wagering requirements and eligible game contributions are listed in each offer's terms.
Yes — rabjee rewards regular players through a tiered loyalty programme. Players earn points on every qualifying bet placed, and accumulated points unlock higher VIP tiers that come with benefits such as higher withdrawal limits, faster processing, dedicated account managers, exclusive reload bonuses, and invitations to special tournaments. Full details of the loyalty programme tiers and point conversion rates are available in your account dashboard.
Whether a bonus can be used on cricket betting depends on the specific offer's terms. Many rabjee promotions are eligible for sports betting including cricket, while some casino-specific bonuses are restricted to slot or table games only. Each promotion page clearly lists eligible game categories. Sports bonuses typically require bets at minimum odds of 1.50 or above to count towards wagering. Always check the individual offer terms before using a bonus on cricket markets.
Free spins on rabjee are awarded as part of specific promotions — either automatically credited to your account upon qualifying, or via a bonus code entered during deposit. Once credited, free spins are available in your account bonuses section and can be used on the designated slot title listed in the offer. Any winnings from free spins are typically subject to a wagering requirement before withdrawal. Check the promotion page for the exact eligible game and spin value in BDT.
rabjee uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal information, payment details, and account activity are secured and never shared with unauthorised third parties. rabjee employs two-factor authentication (2FA) to protect your login and processes all payments through verified, established mobile financial service providers including bKash and Nagad.
To enable two-factor authentication (2FA) on rabjee, go to your account security settings and select "Enable 2FA". You can choose to receive your verification code via SMS to your registered mobile number or via an authenticator app. Once activated, you will be prompted to enter a one-time code every time you log in from a new device or browser. We strongly recommend all rabjee players activate 2FA for maximum account security.
rabjee provides a comprehensive set of responsible gaming tools directly within your account settings: deposit limits (daily, weekly, monthly), loss limits, session time limits, reality check reminders, temporary time-out (1 day to 6 weeks), and full self-exclusion (minimum 6 months). All protective measures take effect immediately — no waiting period. You can access these tools at any time from your account dashboard without needing to contact support.
To self-exclude from rabjee, contact our 24/7 support team via live chat or email and request a self-exclusion. Self-exclusion can be set for a minimum of six months or permanently. Once active, your account is suspended, all marketing communications stop, and you cannot register a new account using the same personal details. If you are struggling with gambling-related issues, our support team will handle your request with full confidentiality and compassion.
If you feel that gambling is negatively affecting your finances, relationships, or mental wellbeing, please act immediately — do not wait. rabjee's 24/7 support team is trained to help without judgment. You can activate a time-out or self-exclusion instantly from your account settings, or contact support via live chat to have it done for you. Reaching out is the right decision, and rabjee will fully support you through the process.
Every feature of the rabjee platform has been designed with Bangladeshi players in mind — from local payment methods to real-time cricket markets.
Deposit and withdraw instantly using bKash, Nagad, Rocket, and Upay — the payment methods trusted by millions across Bangladesh. No international cards required. Transactions in BDT with no hidden conversion fees applied by rabjee.
Bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers test matches with competitive odds and a wide range of in-play markets. rabjee covers all major cricket tournaments that matter to players across Dhaka, Chittagong, and beyond.
256-bit SSL encryption protects every transaction and personal data exchange on the rabjee platform. Two-factor authentication adds an extra layer of account security, keeping your funds and information safe at all times.
From Pragmatic Play slots and Evolution Gaming live tables to Spribe crash games, rabjee's game library covers every style of play. New titles are added regularly, with RTPs publicly available so players can make informed choices.
Deposit limits, loss limits, session timers, reality checks, time-out, and self-exclusion are all available directly in your account settings — no support ticket required. rabjee puts player welfare controls in your hands, not locked behind a process.
The rabjee support team is available around the clock via live chat and email. Whether you have a question about a payment, a game result, a bonus term, or need responsible gaming assistance, help is always just a message away — no waiting for office hours.
If your question is not answered above, our rabjee support team is available 24 hours a day, 7 days a week. Reach out via live chat on-site or send us an email — we typically respond to email enquiries within two hours. For account-specific issues, please have your registered mobile number and account username ready.
Explore our full game library, check out live cricket betting markets, or log in to manage your account and claim your latest bonus offer.