Gaming should be enjoyable, social, and firmly within your control. rabjee is committed to providing every player in Bangladesh with the tools, information, and support needed to keep gaming a positive part of their life — never a source of harm.
rabjee enforces a strict minimum age requirement of 18 years for all players. Every new account undergoes mandatory age verification as part of the KYC (Know Your Customer) process. Any account found to belong to a person under the age of 18 will be immediately suspended, all funds will be returned, and the matter will be escalated in accordance with applicable regulations. We urge parents and guardians in Bangladesh to use parental control software to prevent underage access to online gambling platforms.
These are the core principles that guide how rabjee approaches player welfare and responsible gaming across every aspect of the Platform.
Every product decision at rabjee is evaluated through a player welfare lens. We design features, promotions, and interfaces to encourage informed, moderate play rather than compulsive behaviour. Player protection is never traded against commercial gain.
Before any funds can be deposited or games played, rabjee verifies that every player is at least 18 years of age. We use a multi-step KYC process that checks identity documents and cross-references submitted information to prevent underage gambling with zero tolerance.
Players can set daily, weekly, or monthly deposit limits directly from their account dashboard. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period, while decreasing a limit is instant — putting you in full control of your spending at all times.
rabjee provides configurable session duration reminders that alert you when you have been playing for a chosen amount of time. You can also activate a temporary time-out — pausing all gaming activity for a set period ranging from 24 hours to 6 weeks — without permanently closing your account.
If you feel you need a longer break, rabjee's self-exclusion tool allows you to suspend your account for a minimum of six months or permanently. During self-exclusion, all marketing communications are stopped, you cannot create a new account, and all access to the Platform is blocked. This is a firm, enforceable commitment.
Our 24/7 support team includes staff trained to recognise signs of problem gambling and to respond with empathy and practical guidance. If you reach out about gambling-related concerns, you will never be pressured to continue playing — our priority is your wellbeing, not your wager.
All of these tools are available directly within your rabjee account settings. No support ticket is required to activate them — you have immediate, direct control.
Set the maximum amount you can deposit in a 24-hour, 7-day, or 30-day window. Reductions apply instantly; increases require a 24-hour waiting period.
Define the maximum net loss you are comfortable with over a given period. Once reached, your account is paused automatically until the period resets.
Cap the total time you can spend actively gaming in a single session. When the timer expires, you will receive a notification and your session will close automatically.
Take a temporary break from the Platform for 1 day, 7 days, 30 days, or up to 6 weeks. Your account and funds are preserved; you simply cannot log in during this period.
Permanently or indefinitely block access to your rabjee account. This cannot be reversed for a minimum of 6 months. Contact support to initiate the self-exclusion process.
Stop receiving promotional emails, SMS messages, and on-site bonus notifications at any time from your account preferences panel — no questions asked.
Request a detailed statement of your gaming activity — deposits, withdrawals, bets placed, and session history — to review your play patterns objectively and make informed decisions.
Enable periodic pop-up reminders during gameplay that show how long you have been playing and your net position for the session, helping you stay grounded and make conscious choices.
Problem gambling can develop gradually and is often difficult to recognise from the inside. The warning signs below are not a diagnosis — but if several of them feel familiar, it may be time to use one of rabjee's responsible gaming tools or to seek professional support.
Gambling is a form of entertainment. It becomes a problem when it starts to interfere with your finances, your work, your family, or your mental health. Acknowledging this is a sign of strength, not weakness — and rabjee is here to support you every step of the way.
Spending more money on gambling than you originally planned or can afford to lose.
Chasing losses — continuing to bet in an attempt to recover money already lost.
Feeling restless, irritable, or anxious when attempting to reduce or stop gambling.
Neglecting work, studies, family responsibilities, or social activities due to gambling.
Borrowing money, selling possessions, or taking loans to fund gambling activity.
Lying to friends, family, or colleagues about the amount of time or money spent gambling.
Gambling to escape stress, depression, loneliness, or other difficult emotional states.
Repeatedly making unsuccessful attempts to cut back on gambling without success.
This informal self-assessment is adapted from internationally recognised responsible gambling frameworks. It is not a clinical tool, but it can help you reflect on your relationship with gambling.
If you answer "yes" to three or more of the following questions, we strongly encourage you to use rabjee's self-exclusion or time-out tools, or to contact our support team for confidential guidance.
If you are concerned about your gambling — or about someone else's — rabjee's support team is available around the clock. All conversations about responsible gaming are handled with complete confidentiality. You will never be pressured, judged, or discouraged from taking steps to protect yourself.
You can also seek free, independent support from professional organisations that specialise in gambling-related harm. Reaching out is always the right choice.
At rabjee, responsible gaming is not a legal checkbox — it is a core value embedded into every layer of the Platform. We believe that sustainable, enjoyable gambling is only possible when players are fully informed, fully in control, and fully supported. This belief drives every policy, every product feature, and every support interaction on the rabjee Platform.
rabjee serves a growing community of players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. We recognise that gambling norms and financial circumstances vary across this diverse community, and we are committed to providing localised, culturally sensitive responsible gaming support that meets players where they are. Whether you prefer bKash, Nagad, or Rocket for your transactions, our deposit and loss limit tools apply uniformly and are denominated in Bangladeshi Taka (BDT) for complete transparency.
The rabjee Platform is designed to make responsible gaming tools as accessible as possible. You do not need to contact support to set a deposit limit or activate a time-out — these controls are available directly in your account settings, with no friction and no waiting period for protective measures. We believe that removing barriers to self-protection is just as important as providing the tools themselves.
rabjee also takes a proactive approach to identifying players who may be at risk. Our platform monitoring systems flag unusual activity patterns — such as rapidly increasing bet sizes, extended unbroken sessions, or a sharp increase in deposit frequency — and our trained support team may proactively reach out to players who exhibit these patterns to offer responsible gaming guidance. This is not surveillance for commercial purposes; it is player welfare monitoring conducted in your interest.
We are equally committed to transparency in our promotions. All bonus offers on rabjee come with clearly stated terms and conditions, including wagering requirements and expiry dates, so that players can make fully informed decisions about whether a promotion is right for them. We do not use high-pressure or misleading promotional language, and we do not target players who have set deposit limits or activated time-out periods with bonus offers designed to encourage them to lift those restrictions.
rabjee's responsible gaming commitment is ongoing and evolving. We continually review our policies, tools, and practices against international best standards and player feedback. If you have a suggestion for how we can better support safe play on the Platform, we genuinely welcome your input — please reach out to our support team at any time.
Ready to enjoy the rabjee Platform responsibly? Explore our games, check our FAQ for common questions, or log in to manage your responsible gaming settings today.